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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. What is the maximum file size that a user can upload into Genesys Cloud Documents?

A) 10 MB
B) 2 GB
C) 100 MB
D) No Limit

2. What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A) IOS
B) Windows 10 mobile
C) EOS
D) Blackberry OS
E) Android

3. Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

A) Genesys Cloud 3
B) Genesys Cloud 1
C) Genesys Cloud 4
D) Genesys Cloud 2

4. Where do you configure the Auto Invite setting to send email invites automatically when users are added?

A) Admin > Account Settings > Organization
B) Admin > Account Settings > Organization Settings
C) Admin > Account Settings > Organization Settings > Settings

5. Which button would you click to mute yourself when on a call?

A) Phone with down arrow
B) Microphone
C) Dialpad
D) Drop-down arrow
E) Vertical bars

Solutions: