Salesforce User-Experience-Designer Exam : Salesforce Certified User Experience Designer
- Exam Code: User-Experience-Designer
- Exam Name: Salesforce Certified User Experience Designer
- Updated: Oct 18, 2026
- Q & A: 212 Questions and Answers
About Salesforce User-Experience-Designer Exam Questions
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Salesforce User-Experience-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Testing and Usability Evaluation | 11% | - Heuristic evaluation - Usability testing methods - Feedback collection and iteration - Performance and accessibility validation |
| Human-Centered Design | 12% | - Human-centered design process - Inclusive and accessible design - Design iteration and improvement |
| Discovery | 13% | - Salesforce UX personas and user journeys - Research methodologies and tools - Requirements gathering and strategy planning |
| UX Fundamentals | 16% | - Accessibility standards (WCAG) - Mobile UX considerations - Core UX principles and design thinking - Visual design and branding |
| Declarative Design | 27% | - Page layouts, dynamic forms, and dashboards - Standard and custom Salesforce objects - In-app guidance and user engagement - Declarative theming and configuration - Global navigation and utility bar |
| Salesforce Lightning Design System (SLDS) | 21% | - Responsive design with SLDS - SLDS components and tokens - Consistent UI patterns and grids - Customization while maintaining consistency |
User-Experience-Designer Exam Basics, Support Speed and Discount Programs
- Discovery (13%)
- Testing and Usability Evaluation (11%)
- Human-Centered Design (12%)
Salesforce Certified User Experience Designer Sample Questions:
A UX Designer at Cloud Kicks (CK) isgoing to conduct discovery phase research to understand more about the customers' purchasing habits. They are interested in remotely observing customers' buying patterns over the course of a 2 -month period.
Which research methodology should be used?
- A. Usability Study
- B. Focus Group
- C. Diary Study
- D. Survey
Correct Answer: C 🗳️
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A UX Designer is customizing the look and feel of a site using Experience Builder and needs to choose a color for the text and the background of the buttons.
Which accessibility guideline should be considered?
- A. Distinguishable
- B. Adaptable
- C. Navigable
Correct Answer: A 🗳️
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Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster.
What is the benefit of Lightning Console Apps in this scenario for the sales representatives?
- A. They can add records to Favorites.
- B. They can organize items in the utility bar.
- C. They can complete actions with a single click.
Correct Answer: C 🗳️
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A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?
- A. Send an anonymous survey to collect ideas from across the whole company.
- B. Invite employees from different departments and create a journey map together.
- C. Create a first draft in a design team and then share it for feedback with employees.
Correct Answer: B 🗳️
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A UX Designer is attending a sprint planning session as part of their team's Agile ceremonies.
Which methodology could the designer be asked to use to roughly estimate the work required for each item?
- A. Prioritization Matrix
- B. T-shirt Sizing
- C. Sprint Backlogging
Correct Answer: B 🗳️
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