Salesforce Certified User Experience Designer : User-Experience-Designer Exam

  • Exam Code: User-Experience-Designer
  • Exam Name: Salesforce Certified User Experience Designer
  • Updated: Oct 18, 2026
  • Q & A: 212 Questions and Answers

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About Salesforce Certified User Experience Designer : User-Experience-Designer Exam Questions

Certification exams change faster than most candidates realize. DumpsActual keeps the Salesforce Certified User Experience Designer bank fresh with prompt daily updates, and every purchase includes 365 days of free updates — through 2026 and whatever comes next.

Salesforce User-Experience-Designer Exam Syllabus Topics:

SectionWeightObjectives
Testing11%- Usability Testing
  • 1. Unmoderated Testing
  • 2. Moderated Testing
  • 3. Test Planning
- Feedback Analysis
  • 1. Iteration and Improvement
  • 2. Metrics and Success Measurement
  • 3. User Feedback Collection
Salesforce Lightning Design System (SLDS)17%- SLDS Fundamentals
  • 1. Components
  • 2. Patterns
  • 3. Design Tokens
- Accessible Design
  • 1. Inclusive User Experiences
  • 2. Accessibility Standards
Human-Centered Design12%- Design Thinking
  • 1. Empathy Building
  • 2. Ideation
  • 3. Problem Definition
- User-Centered Solutions
  • 1. Feature Prioritization
  • 2. Experience Mapping
  • 3. Design Validation
Discovery13%- User Research
  • 1. Personas
  • 2. User Needs Assessment
  • 3. Requirements Gathering
- Research Planning
  • 1. Research Tools
  • 2. Stakeholder Analysis
  • 3. Research Methodologies
Declarative Design27%- User Productivity Features
  • 1. Global Search
  • 2. Path
  • 3. Chatter
  • 4. Utility Bar
  • 5. Global Actions
  • 6. Workspaces
- Core Salesforce Objects
  • 1. Standard Objects and Relationships
  • 2. Object Customization Impact on UX
- Page Configuration
  • 1. Console Experiences
  • 2. List Views
  • 3. Compact Layouts
  • 4. Page Layouts
UX Fundamentals16%- UX Methods
  • 1. Storyboarding
  • 2. Information Architecture
  • 3. User Journey Mapping
- Design Principles
  • 1. Branding and Styling
  • 2. Mobile-First Design
  • 3. Accessibility and WCAG
  • 4. Responsive Design

About the Salesforce Certified User Experience Designer Exam: Clear Answers

No formal prerequisite certification is required. Salesforce recommends at least 6 months of UX design experience and 3–6 months of experience applying UX concepts on the Salesforce Platform. These requirements are set by Salesforce and can change, so confirm the current rules on the official exam page: https://trailhead.salesforce.com/credentials/userexperiencedesigner before registering for the Salesforce Certified User Experience Designer exam.

Delivery is instant: your User-Experience-Designer product is emailed within one minute of payment — download the attachment and start. If nothing arrives within 2 hours, check spam and contact support for an immediate resend. On failure: sit the corresponding User-Experience-Designer exam within 60 days of purchase, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund completes within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. If you prefer, exchange your product for two free exam products of equal value and keep the update service on the original.

The Salesforce Certified User Experience Designer exam contains 60 multiple-choice/multiple-select questions (plus up to 5 unscored questions) questions within 105 minutes. The ratio is the real challenge — content alone does not finish the exam, pacing does. Run full timed sessions in the DumpsActual test engine until finishing early feels normal on the real User-Experience-Designer exam.

Salesforce spreads the Salesforce Certified User Experience Designer syllabus over 6 areas, led by Discovery (13%), Testing (11%), UX Fundamentals (16%). Study proportionally to those shares — the complete outline is in the section above this page.

The User-Experience-Designer exam is Salesforce's official certification test — passing it earns the Salesforce Designers credential at the Intermediate level. It measures practical IT ability objectively, which is why employers treat the Salesforce Certified User Experience Designer certificate as a reliable signal — and why candidate numbers keep growing. It also relates to Salesforce Designer Certification, extending its value further.

Each Salesforce Certified User Experience Designer attempt costs $200 USD, with 65% as the pass mark. A retake charges the full fee again, so the smart move is arriving overprepared. Practice with DumpsActual until your timed mock scores clear 65% comfortably, then book the User-Experience-Designer exam once.

Yes — DumpsActual offers a free demo of the Salesforce Certified User Experience Designer questions, including a part of the material, so you can download and judge before you decide. After purchase, 365 days of free updates are included; once the year ends, extend the update service at a 50% discount from your member zone.

Salesforce Certified User Experience Designer Sample Questions:

Question #1

A UX Designer wants to conduct customer interviews as part of discovery research.
Which best practice should be followed while conducting these interviews?

  • A. Ignore vague or general answers.
  • B. Engage in a friendly and informal way.
  • C. Analyze findings in the moment.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

A UX Designer has been asked to optimize a Lightning app for screen reader-assisted accessibility.
How should the page be optimized?

  • A. Place components in adjacent tabs.
  • B. Use accordions to organize components.
  • C. Switch to a Lightning Console layout.
  • D. Stackcomponents on the same page.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for DumpsActual members. You can sign-up / login (it's free).

Question #3

Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?

  • A. SLDS utility classes
  • B. App Builder styling property
  • C. Styling hooks
  • D. CSS loaded as a static resource
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

A sales representativewants to personalize their own user experience.
Which two recommendations should be made to provide more intuitive access regularly used content?
Choose 2 answers

  • A. Set up Quick Links in the Utility bar.
  • B. Create shortcuts Favorites.
  • C. Personalize the Navigation bar.
  • D. Customizethe Home page experience.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Explanation: Only visible for DumpsActual members. You can sign-up / login (it's free).

Question #5

A UX Designer wants to ensurenew Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?

  • A. Customize prompt theme
  • B. Specify prompt scheduling
  • C. Set prompt permissions
  • D. Configure minimum three steps
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

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