2022 New 37820X Dumps - Real Avaya Exam Questions
Dependable 37820X Exam Dumps to Become Avaya Certified
NEW QUESTION 35
With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
- A. Basic
- B. Plus
- C. Business
- D. Platinum
Answer: A
NEW QUESTION 36
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
- C. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: C
NEW QUESTION 37
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. SCN IP500 V2
- B. Linux servers
- C. CentOS servers
- D. Expansion IP500 V2
Answer: B
NEW QUESTION 38
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has a smaller touch screen.
- B. It is not an all glass device.
- C. It has visible mechanical buttons.
- D. It does not Include a camera.
Answer: D
NEW QUESTION 39
A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?
- A. WiFi provides voice and data access for users.
- B. DECT supports longer distances than Wi-Fi.
- C. DECT Is voice only and the chance of hacking Is minimal,
- D. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
Answer: C
NEW QUESTION 40
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- B. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. To IP Office and anchored In IP Office: A-6
Answer: B
NEW QUESTION 41
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. Digital trunking needs VCM channels and analog trunks do not-
- B. The cost for nine analog trunk ports versus a single digital trunk port.
- C. Digital trunking requires an SBCE for security.
- D. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
Answer: D
NEW QUESTION 42
Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?
- A. Avaya one-X Communicator for Mac
- B. Avaya Communicator for IOS
- C. Avaya Communicator for Windows
- D. Avaya one-X Communicator for Windows
Answer: A
NEW QUESTION 43
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It operates on a separate DECT network.
- B. It supports off-premise connectivity.
- C. It uses a line of ruggedized endpoints.
- D. It utilizes the WiFi network of APs.
Answer: C,D
NEW QUESTION 44
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. All levels of users can share files.
- B. File sharing is not a capability within Avaya Spaces.
- C. Only Owner/Admin level users can share files.
- D. Only Member level users and above can share files.
Answer: C
NEW QUESTION 45
A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?
- A. There will be some operational or feature differences.
- B. IP Office supports ail BCM sets.
- C. The existing sets will operate the same on the IP Office.
- D. The features supported on BCM are the same as the IP Office.
Answer: D
NEW QUESTION 46
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. No additional Information Is needed
- B. Whether they will need recording
- C. The number of participant-.
- D. Whether they need web collaboration
- E. The number of conferences per month
Answer: A,B,E
NEW QUESTION 47
With Avaya Spaces, which statement is true about the what users can do?
- A. All levels of users can text chat and video call.
- B. Guest level users can only text chat other users.
- C. Only Member level users and above can video call.
- D. Only the Owner/Admin level users can video call.
Answer: C
NEW QUESTION 48
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming and outgoing trunk can be analog or digital.
- B. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
- C. The incoming and outgoing trunk must be digital.
- D. The incoming trunk must be digital and the outgoing can be analog or digital.
Answer: D
NEW QUESTION 49
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Modify their personal directory.
- B. Button programming
- C. Correct their personal entry in the system directory.
- D. Create personal short codes.
Answer: B,C
NEW QUESTION 50
With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
- A. They can host online video conferences with a maximum of 15 participants.
- B. They can have direct online video calling but no video conferences.
- C. They can host online video conferences with a maximum of 5 participants.
- D. They can host online voice conferences with a maximum of 15 participants.
Answer: A
NEW QUESTION 51
For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
- A. The email domain name must match the company domain name.
- B. An email address is not required for Basic level users.
- C. Any email address will work for Basic level users.
- D. The email address for Basic level users does not need to be unique.
Answer: A
NEW QUESTION 52
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. Avaya IX Workplace Web Client
- B. Avaya one-X Mobile Preferred
- C. Avaya Communicator for Web
- D. IP Office Web Client
Answer: B,C
NEW QUESTION 53
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Avaya IX Workplace Client
- B. Vantage Connect Client
- C. Avaya Equinox Attendant
- D. IP Office Web Client
Answer: A
NEW QUESTION 54
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Cross out functionality not requested by the customer.
- B. Add the specific product names for components in your solution.
- C. Add In quantities for each of the components in your solution.
- D. Create a version of this diagram for each location.
Answer: A
NEW QUESTION 55
In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
- A. The Communication Control Toolkit database
- B. The Contact Center Manager Server database
- C. The Contact Center Multimedia database
- D. The Contact Center Manager Administration database
Answer: C
NEW QUESTION 56
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