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CompTIA JK0-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Hardware | 27% | - Laptops & Mobile Devices
- 1. Components, expansion, docking
- 2. Power management, display features
- Peripheral Devices
- 1. Input/output devices
- 2. Display, printing, multimedia hardware
- PC Components
- 1. Storage devices, adapters, ports
- 2. Motherboards, processors, memory
- 3. Power supplies, cooling systems
|
| Topic 2: Operating System and Software | 20% | - System Security & Performance
- 1. Optimization, backup and recovery
- 2. User accounts, permissions
- Software Management
- 1. Application troubleshooting
- 2. Installation, updates, licensing
- Windows OS Fundamentals
- 1. System utilities, control panel tools
- 2. File systems, disk management
- 3. Installation, configuration, upgrades
|
| Topic 3: Networking | 15% | - Networking Concepts
- 1. Topologies, network types
- 2. Protocols, TCP/IP, IP addressing
- Hardware & Connectivity
- 1. Wired/wireless configuration
- 2. Cables, connectors, network devices
- Network Troubleshooting
- 1. Connectivity issues, common problems
|
| Topic 4: Operational Procedure | 10% | - Safety & Environment
- 1. Hazardous material handling
- 2. ESD protection, electrical safety
- Communication & Professionalism
- 1. Work ethics, privacy policies
- 2. Customer interaction, documentation
|
| Topic 5: Troubleshooting, Repair & Maintenance | 20% | - Troubleshooting Methodology
- 1. Problem identification, testing, resolution
- Preventive Maintenance
- 1. Cleaning, updates, environment control
- Hardware Issues
- 1. Component failures, power problems
- 2. Overheating, connectivity issues
|
| Topic 6: Security | 8% | - System Protection
- 1. Antivirus, firewalls, patches
- 2. Data protection and disposal
- Security Fundamentals
- 1. Threats, vulnerabilities, physical security
- 2. Authentication, authorization, encryption
|