ICDL ITIL Foundation Certificate in IT Service Management : ISEB-ITILV3 Exam

  • Exam Code: ISEB-ITILV3
  • Exam Name: ITIL Foundation Certificate in IT Service Management
  • Updated: Aug 23, 2026
  • Q & A: 100 Questions and Answers

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The ICDL ISEB-ITILV3 enables its certified professional to get salary as described below:

ITILv3 certified professionals earn high salaries because of their responsibility and knowledge about IT dominance. The salary of a certified ITILV3 is very high after passing with the help of the ISEB-ITILV3 exam dumps. The average salary of an ISEB-ITILV3 certified is:

  • In the United States: $90,000
  • In India: ₹10,00,000.
  • In China: 15,000 CNY
  • In Australia: AUD 80,000
  • In the United Kingdom: £45,000

Where you can take the ISEB-ITILV3 Exam:

The ISEB-ITILV3 Exam can be taken at many locations, some of which include Pearson VUE, Prometric, and Local Testing Centers. The candidates will have to find the nearest testing location and schedule the exam. There is no restriction for candidates to take this in any country of their choice. VCE files and PDF files of the ISEB-ITILV3 exam dumps can be downloaded for help in prep.

ICDL ISEB-ITILV3 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Technology and Architecture5%- Supporting technologies
- Architecture considerations
Topic 2: Selected Processes20%- Service Level Management
- Availability Management
- Incident Management
- Problem Management
- Change Management
Topic 3: Service Management as a Practice15%- Stakeholders and service provider models
- Concepts of service and service management
- Business value of IT service management
Topic 4: Key Principles and Models15%- Service portfolio
- Deming Cycle and CSI model
- Governance and risk management
Topic 5: Competence and Training5%- Skills and competencies
- Training and certification path
Topic 6: Generic Concepts and Definitions10%- Service assets and configurations
- Key terms and terminology
Topic 7: Selected Functions and Roles10%- Application Management
- Service Desk
- Key roles: Process Owner, Service Owner
- Technical Management
Topic 8: ITIL Service Lifecycle20%- Service Transition
- Service Strategy
- Service Operation
- Continual Service Improvement
- Service Design

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