Cisco Operational Foundations for Cisco Service Provider Core Networks : 642-770 Exam

  • Exam Code: 642-770
  • Exam Name: Operational Foundations for Cisco Service Provider Core Networks
  • Updated: Oct 10, 2026
  • Q & A: 91 Questions and Answers

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About Cisco Operational Foundations for Cisco Service Provider Core Networks : 642-770 Exam Questions

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Cisco 642-770 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Change and Release Management20%- Risk Assessment and Implementation Planning
- Change Request Lifecycle
- Post-change Verification and Documentation
Topic 2: Troubleshooting Methodologies10%- Documentation and Knowledge Transfer
- Layer 2/3 and Service-Specific Issues
- Systematic Troubleshooting Approach
Topic 3: Network Monitoring and Management Tools20%- SNMPv2/v3, Syslog, and NTP
- Cisco IOS / IOS XR Management Features
- Performance Monitoring and KPI Tracking
Topic 4: Incident and Problem Management25%- Incident Detection, Logging, and Classification
- Escalation Procedures per SLA
- Root Cause Analysis and Problem Resolution
Topic 5: Service Provider Network Operations Environment25%- IP NGN and Service Provider Core Architecture
- ITIL-aligned Operational Processes
- Network Operations Center (NOC) Structure and Workflows

Answers to Your Cisco Operational Foundations for Cisco Service Provider Core Networks Questions

No formal prerequisites; CCNA-level knowledge and 1-2 years of SP operations experience recommended Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page (official 642-770 exam page) always has the current version.

The official Cisco Operational Foundations for Cisco Service Provider Core Networks outline has 5 domains — the biggest include Change and Release Management (20%), Incident and Problem Management (25%), Service Provider Network Operations Environment (25%). Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.

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Classroom hours alone won't tell you if you're ready — the 642-770 practice questions from DumpsActual will. Use them after the coursework to convert knowledge into exam performance.

The Cisco Operational Foundations for Cisco Service Provider Core Networks is Cisco's official exam for the CCNP Service Provider Operations, Cisco Specialist certification, a Professional / Specialist-level credential. Candidates take it to validate real skill — and employers read it exactly that way. It also connects to related credentials such as CCNP Service Provider Operations.

The exam gives you 90 minutes for 65-75 questions. The candidates who struggle aren't usually short on knowledge — they're short on pacing. Fix that before test day: set a time budget per question, practice moving past hard items without stalling, and rehearse full timed sessions in the DumpsActual engine until the clock stops being a factor.

Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

Question #1

You are troubleshooting a P1 outage and need to capture traffic between your Cisco core and data center switches. What must be enabled before the capture of packets can be done?

  • A. spanport
  • B. snoop port
  • C. portspan
  • D. capture port
  • E. portsnoop
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

Which management process flow includes these elements?
-perform planned or unplanned upgrades
-install or configure network devices
-execute NRFU or operational validation tests
-
set QOS policies and mechanisms

  • A. incident management
  • B. configuration management
  • C. performance management
  • D. change management
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

According to the ITIL@ v3 framework, which service transition process is responsible for planning and coordinating the resources to deploy a major release within predicted cost, time, and quality estimates?

  • A. knowledge management
  • B. service validation and testing
  • C. transition planning and support
  • D. release and deployment management
  • E. transition architecture and engineering
  • F. change management
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

According to the ITIL@ v3 framework, how should special types of incidents, such as redundant power supply failure, be handled?

  • A. Treat the incident as an operational issue and follow the appropriate process.
  • B. Treat the incident as an outage and follow the appropriate process.
  • C. Treat the incident as a critical issue and trigger management escalation.
  • D. Treat the incident as a service issue and use the appropriate escalation guidelines.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

You need to add a new DNS server to your Linux server. Where would you have to add the new DNS entry in the operating system?

  • A. /etc/dns.conf
  • B. /etc/sysconfig/network
  • C. /etc/resolv.conf
  • D. /etc/hosts.conf
  • E. /etc/nsswitch.conf
  • F. /etc/hosts
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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