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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.
Which steps should the consultant perform to maintain data integrity?

A) Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
B) Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.
C) Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.

2. After a project deployment, several bugs were identified by end users and prioritized by the project team.
How should a consultant resolve these issues?

A) Build out the issue resolution release in the staging environment.
B) Build out the issue resolution release in a development sandbox.
C) Perform user acceptance testing (UAT) In a development sandbox.

3. Cloud Kicks wants to measure the adoption of its Sales Cloud rollout.
Which key performance indicator (KPI) should the consultant recommend?

A) Number of User logins in the last month
B) Number of Community Contacts added In the last year
C) Number of Opportunities Closed Lost In the last month

4. Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance.
Which aspect should the consultant consider first before proceeding with the data migration?

A) Volume of customer, partner, and prospect data identified prior to migration
B) Number of marketing campaign licenses required for the migration
C) Role hierarchy and sharing rules set up prior to migration

5. Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes.
Which solution should the consultant recommend?

A) Salesforce Connect
B) External Relationship with custom object
C) Outbound Message with record-triggered flow

Solutions: